PROTECTING OUR CUSTOMERS

 

The combination of travel services offered to you is a package within the meaning of the Package Travel and Linked Travel Arrangements Regulations 2018.

 

Therefore, you will benefit from all EU rights applying to packages. Reays Coaches will be fully responsible for the proper performance of the package as a whole.

 

Additionally, as required by law, Reays Coaches has protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that it becomes insolvent. Reays Coaches are members of the Bonded Coach Holiday Group of the Confederation Of Passenger Transport UK Ltd. This is a government approved consumer protection scheme. This ensures that in relation to the coach package holidays described in this brochure (or website) that the clients' monies are protected by a Bond which may be called upon in the unlikely event of the Member’s Insolvency. Clients are recommended to inspect the current membership certificate at our registered office or alternatively go to www.bch-uk.org or telephone 0207 240 3131 to confirm current membership.

 

Your attention is also drawn to the Bonded Coach Holiday Group Trading Charter that will apply to these coach package holidays.

 

Details of the Package Travel and Linked Travel Arrangements Regulations 2018 can be found at www.legislation.gov.uk/ukdsi/2018/9780111168479/contents

Reays Coaches Ltd, Strawberry Fields,

Syke Park, Wigton, CA7 9NE

Tel: 016973 49999

Email: bookings@reays.co.uk

Company No: 3910309

VAT No: 843 1444 43

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